Help Desk | 24 x 7 x 365

Our state-of-the-art operations center is built on the best practices from the world’s leading technology providers and is led by a team of senior consultants.

State of the Art Help Desk

ManageWatch’s Help Desk Team’s rich knowledge base allows our team to resolve the majority of issues on the first call. Our team of technical support experts is always available to resolve issues with your servers, network infrastructure, computer, mobile, tablet or peripheral devices.

Essentials Desk

Utilize our infrastructure and tool sets in building out your customer portals, ticketing systems and IT Management tools.

App Desk

Utilize the Help Desk to provide front-line support of one or more specific applications. This service is designed to help internal application users with their day to day support needs.

360 Degree Desk

All inclusive: 24x7x365 Monitoring & Automated Reporting, Unlimited Remote Control Support, Online Asset Management, Online Ticket Support System, & much more.

Hybrid Desk

Mix various segments of our HelpDesk to create the most leverage from our services. Consume what you need to sure up your delivery points.

Help Desk

Relieves overworked IT staff from the burden of handling routine day to day IT tasks.

Triage Desk

24×7 front line support call capture, qualification and routing. Helps management ensure robust ticketing and support data.

Leverage Our Cutting Edge Help Desk for Your Business

Our Help Desk Team’s rich knowledge base allows our team to resolve the majority of issues on the first call. Our team of technical support experts are always available to resolve issues with your servers, network infrastructure, computer, mobile, tablet or peripheral devices. Our subscription-based model offers businesses with top quality help desk services at a predicable monthly cost – at savings up to 35% less than traditional staffing models.

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